Customer Service

Customer Service

PHONE

+1 303-339-0482

Brand 44 Colorado LLC, dba b4Adventure has Customer Service standing by to assist you weekdays from 8am to 5pm (Mountain Time). Phone orders are also accepted during these hours.

EMAIL

sales@b4adventure.com

Email us anytime.

SHIPPING POLICY

Standard FedEx Ground (5-7 business days) shipping is offered for a low flat rate for orders shipping within the contiguous US. FedEx delivery to Hawaii, Alaska and Canada can be chosen for an additional cost. Please chose appropriate shipping option during your purchase steps. If you require International shipping to a country other than Canada, please contact us to process your order. Please note if ordering internationally, you may be charged duties and taxes upon delivery of your order. Duties and taxes are determined by the country in which the merchandise is being shipped. b4Adventure has no control or prior knowledge of these fees. Please contact your customs office for further inquiries.

CANADIAN SHIPMENTS

Please note if ordering internationally, you may be charged duties and taxes upon delivery of your order. Duties and taxes are determined by the country in which the merchandise is being shipped. b4Adventure has no control or prior knowledge of these fees. Please contact your customs office for further inquiries.

  • Charges will include all applicable taxes and duties, and no COD fees will be charged at the time of delivery
  • SHIPPING ORDERS CONFIRMATION

    Shortly after placing your order, you’ll receive an email confirming that we’ve received your order. You’ll receive a second email when your order has shipped.

    BACKORDERS

    At this time we are not accepting backorders.

    RETURNS ;& REFUNDS

    All returns must be in new condition, received within 30 days of purchase date, and a 15% restocking fee applies to all refunds. Please contact us by phone or email for return and refund instructions.

    WARRANTY

    Slackers products come with a 1-year workmanship warranty. The warranty does not cover normal wear and tear. Please contact us if you have any questions regarding your product and its workmanship.